Gorillas are intelligent animals, while generally large in size they can be gentle and generous too. This delicate model is a great gift for a lover of the natural world and can be built into an existing collection. It has been carefully modelled and hand painted to reflect its natural beauty.
All orders to mainland UK are on a 2-3 day delivery service, standard UK mainland delivery is £5.95 per order. Free UK shipping applies to orders over £25.
Please note FedEx do not deliver to Cuba or the Turkish Republic Of Northern Cyprus. We are not currently offering delivery outside of the UK
The majority of our parcels go out with FedEx. Please note we do not deliver on weekends or bank holidays. For orders outside of mainland UK please allow an extra working day for the parcel to arrive.
Delivery times cannot be guaranteed but your parcel should arrive between 9am - 6pm.
For UK Channel Islands, Isles of Scilly, Isle of Man & Isle of Wight we can provide a cheaper service using Royal Mail - please contact us and we will be happy to arrange this for you. Please note though that we cannot send all orders via Royal Mail as there is a weight and size restriction. Please be aware that any goods sent by Royal Mail are not insured against damages or loss. If your items do arrive damaged, or go missing, Dartington Crystal cannot be held responsible, and will not supply any free of charge replacements.
For our full delivery charges & terms please see our Delivery Policy
We pride ourselves on excellent customer service and an efficient, reliable customer experience.
Occasionally though problems do occur. When this is the case, for whatever reason, we will always do our best to resolve any issues as quickly as possible.
Standard Terms & Conditions regarding returns
Every parcel sent out from us should include a 'Returns Form'.
If you wish to return an item for any reason, please do so within 30 days of purchase.
Please fill in the form with as much detail as you can. This allows us to process any returns as quickly as possible.
Please ensure all returns are sent back in their original box and condition.
Never send back broken items.
All returns should be sent to: Internet Returns, Dartington Crystal (Torrington) Ltd, Great Torrington, Devon, EX38 7AN.
For more information please see our Returns Policy